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Continue ShoppingPrivacy Policy
Last Updated: 1.06. 2026
Introduction
At Knit Valley Online, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from you when you interact with our website. Personal information may include your name, email address, phone number, billing address, shipping address, and payment-related details. We collect this information when you place an order, create an account, subscribe to our newsletter, contact us, or participate in promotional activities.We may also collect non-personal information such as your browser type, device information, IP address, operating system, pages visited, and browsing behavior on our website. This information helps us improve our services and enhance your shopping experience.
How We Use Your Information
We may collect personal and non-personal information from you when you interactWe use the information we collect to provide and improve our products and services. Specifically, we may use your information to process and deliver orders, communicate with you regarding purchases, provide customer support, personalize your shopping experience, improve website performance, send promotional offers, and comply with legal obligations.We may also use your information to prevent fraudulent transactions, protect our business interests, and maintain the security of our website.with our website. Personal information may include your name, email address, phone number, billing address, shipping address, and payment-related details. We collect this information when you place an order, create an account, subscribe to our newsletter, contact us, or participate in promotional activities.We may also collect non-personal information such as your browser type, device information, IP address, operating system, pages visited, and browsing behavior on our website. This information helps us improve our services and enhance your shopping experience.
Payment Security
We take reasonable measures to protect your payment information during transactions. Payments made through our website are processed through secure payment gateways provided by trusted third-party payment service providers. We do not store your complete credit card, debit card, or banking information on our servers.While we strive to use commercially acceptable methods to protect your personal information, no online transmission or electronic storage system can be guaranteed to be completely secure.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and website functionality. Cookies help us remember your preferences, understand website traffic patterns, and provide a more personalized shopping experience.You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, delivering products, conducting business operations, or providing customer support.We may also disclose information when required by law, legal proceedings, government requests, or when necessary to protect our rights, property, customers, or business operations.
Email Communications
When you provide your email address, we may send order confirmations, shipping updates, customer service communications, promotional offers, newsletters, and product updates. You may opt out of receiving promotional emails at any time by clicking the unsubscribe link included in our marketing emails.Please note that even if you unsubscribe from promotional communications, we may still send transactional emails related to your orders and account activities.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Once information is no longer required, we take reasonable steps to securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Children's Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without parental consent, we will take appropriate steps to remove such information.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to access, update, correct, or request deletion of your information. You may also request details about how your information is used or withdraw consent where applicable.To exercise any of these rights, please contact us using the contact details provided on our website.
Changes to This Privacy Policy
We reserve the right to update, modify, or revise this Privacy Policy at any time without prior notice. Any changes will be posted on this page along with the updated effective date. We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +91 90927 40817
Email: admin@knitvalleyonline.com